Customer Service Representative

***Now Searching for a Customer Service Representative to Join our Team!***

A leading extended service Contract Company in Vernon Hills is seeking an individual who prides themselves on their professionalism, communication skills and desire to provide superior levels of service to its customers. The Customer Service Representative role provides front-line support to our broad range of dealers, from large corporate companies to local, family owned businesses.

Candidate must possess the ability to develop a strong technical knowledge of our products and services to provide successful one-time resolution of customer inquiries. Candidates need to be professional, personable, a good conversationalist, and possess strong relationship and problem-solving skills and the ability to multi-task. Individual will also be required to perform data entry on extended service contract originations, transfers and cancellations and maintain appropriate controls per company policy to ensure data integrity.

Job Specifications:

  • Bachelors Degree or equivalent desired.
  • Two or more years related experience and/or training.
  • Prior warranty or financial service business experience and the ability to interpret an extended warranty contract a plus.
  • Individual must possess a strong working knowledge of providing superior customer service and has worked in a capacity similar in size and scope.
  • Knowledge of Excel is a must.
  • Word, Excel, PowerPoint, Outlook, One Note

We look forward to speaking with you soon!

Job Type: Full-time

Salary: $16.00 /hour


The Huntington Resource
Three W. Hawthorn Parkway, Suite 195
Vernon Hills, IL 60061
Phone: 847-367-5777